Organizational Values
The Town of West Hartford is dedicated to providing quality services, as established by Town policymakers, in a responsive and cost-effective manner. This commitment to quality depends on a dedication partnership between residents, elected officials and the employees of the Town. The Town of West Hartford has certain expectations and values shared by all to ensure organizational excellence and service quality. They are:
Getting
Close to our Residents (Customers)
We encourage and promote communications between Town residents and all
municipal employees by ensuring friendly, courteous and responsive services.
We further encourage and promote resident participation in the development
and review of all Town services.
Enhancing
our Public Image
We are committed to upholding the highest ideals of professionalism and
integrity in performing our responsibilities. We will strive to promote
an awareness and understanding of Town programs and services to Town residents,
our peers and other communities.
Improving
Relations Among All Employees
We are committed
to promoting the well-being of employees through professional development,
skill building programs, open lines of communication and encouraging organizational
participation and teamwork.
Being
on the Leading Edge of Technology
We recognize that in order to remain competent and to be leaders in our
areas of specialty, we must be committed to incorporating appropriate
technological advancement into our delivery of services.
Committing
to Long Range Fiscal and Administrative Planning
We are committed to a proactive approach to the issues and challenges
confronting the community. We will utilize a wide range of forecasting
models and tools to help ensure that the Town will anticipate events and
make informed decisions that will help shape the future.
