What is Dial-A-Ride?
Dial-A-Ride is designed to assist West Hartford residents, who have difficulty using public transportation, with access to essential services in the area. To qualify, you must be aged 65 or older, or be permanently disabled. Any person under 65 years of age seeking membership is required to furnish a physician's statement indicating the nature of the disability and their inability to use public transportation.
Dial-A-Ride is unable to meet all requests for services. Consequently priority is given to medical and dental appointments to the hospital area of Hartford, UCONN Medical Center in Farmington, Cottage Grove Road and Northwest Drive in Bloomfield, and the Newington Veterans Clinic on Willard Avenue. Our second priority is grocery shopping and once weekly visits to the two senior centers. Transportation for other reasons or other areas may be allowed if scheduling permits.
Due to the high demand for this cost effective service, we encourage individuals with access to other transportation, to use Dial-A-Ride only when other options are not available. This will allow us to serve those with few, if any, alternatives.
Dial-A-Ride is provided through a contractual agreement with DATTCO. All requests for service should be made directly to their office. However, any concerns, problems or suggestions should be brought to the attention of the Town to ensure immediate action.
Obtaining a Dial-A-Ride Membership Card
All Dial-A-Ride users must complete an application and obtain a membership card. Call the Department of Human Services at (860) 561-7561 for an application. Complete the application and return it to the address indicated. You must fill out a separate application for each person. Membership cards are renewable annually in July. An administrative fee of $25.00 is required to offset the operating costs of this service.
Updated 6/4/2008
