Dial-A-Ride

Operating Procedures

Call 404-0712 to schedule your appointments.

For medical appointments, please call 1 - 2 weeks in advance. For grocery shopping, please call 2 days in advance. Please be ready 30 minutes prior to your scheduled pickup time to avoid delays. Do not panic if the driver is a few minutes late.

  • Indicate clearly where you are to be picked up (for example, front door, back door, community building).
  • Please respond promptly to the van horn, door bell or intercom.
  • Riders who need assistance (someone to push a wheelchair or assist them with walking) must provide their own escort. The escort must be identified as an additional rider when the reservation is made.
  • All passengers are required to wear seat belts. There are no exceptions to this rule.
  • Drivers cannot make unscheduled stops. You will be picked up/dropped off as indicated on the schedule.
  • If you have difficulty communicating in English, please have a translator available to ensure that we understand your needs.
  • No tipping is allowed.

Updated 7/20/04

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