• Email
  • Print

Assessment Office

Town Hall is currently closed to the public; however, our office is available to provide assistance by phone and email Monday through Friday 8:30 am to 4:30 pm. This schedule will remain in effect until further notice.


The Town of West Hartford CT begins the 2021 Revaluation

Revaluation Summary

The Town of West Hartford has selected Vision Government Solutions to assist with the town-wide 2021 revaluation project. Vision’s Appraisal division will be working closely with the Assessment Department to make the process successful for the Town.

 The last revaluation was completed in 2016, and state laws require towns to recalculate market values every five years. A revaluation will determine the fair market value of every property in town and equalizes the values of all properties for the purpose of a fair distribution of the tax burden.

The major phases of a municipal revaluation are:

  • Data Collection
  • Market Analysis
  • Valuation
  • Field Review
  • Informal Hearings

You can visit the Vision Government Solutions website for information explaining each stage of the revaluation process as well as answers to Frequently Asked Questions by clicking here: https://www.vgsi.com/taxpayer-revaluation-information/

Beginning Phase 1 of the Revaluation

Starting in May, Data Verification forms (known as Data Mailers) will be mailed to all 20,800 residential properties.  Data Mailers allow property owners to be involved and to verify the information the Town has on record from previous onsite visits. The Assessor’s Office is asking that everyone return these data mailers to the Assessor’s Office in the self-addressed stamped envelope that has been included so that this can be easily done.

The Assessor’s Office and Vision personnel will then review and make any corrections if necessary.

The Town of West Hartford continues to actively monitor the evolving health situation regarding COVID-19 (coronavirus) and is deeply committed to the continued health and safety of our residents. Based on the recommended social distancing protocols established by the Center for Disease Control, the Town will be delaying interior inspections until it is deemed safe again to resume these procedures. This approach accomplishes the goal of ensuring the utmost safety of our residents and data collectors by aligning with the social distancing protocols that are recommended at a federal and state level.

In order to ensure continued accuracy in data, data collectors will go to each property and physically inspect the exterior only, to verify the measurements of each building as needed.  The data collector will note a building’s size, condition, and quality of construction, improvements, topography, utilities, and numerous other characteristics. Data collectors will not enter any structure. All data collectors will be wearing reflective clothing, have an “Assessor’s Office” sign posted in the vehicle window and their cars will be registered with the Police Department as well as the Assessor’s Office in Town Hall.

The Town will continue to delay all interior inspections, until the Department of Public Health and local officials have advised that special precautions to limit the exposure of the novel coronavirus are no longer necessary.

Vision Government Solutions will send a letter to the property owner of properties having received an exterior inspection during this period requesting that the property owner call to arrange for an interior inspection at a future date.

After the initial Data Collection phase, market analysis and valuation will begin, followed by field review of properties to check and re-check values to ensure uniformity and accuracy of information. This will be followed by a Notice of New Values mailed to each property owner and an Informal Hearings phase, which enables anyone with questions concerning the revaluation process an opportunity to meet with a member of the Assessor’s staff to discuss their property value.

If you have any questions about the revaluation process or need additional information, please contact the Assessor’s Office at (860)-561-7414 or Revaluation@westhartfordct.gov


2021 Revaluation Data Mailers

(Revaluation Data Mailers sent to property owners)

Connecticut assessment law requires municipalities to conduct town-wide revaluations once every five years. West Hartford completed its last general revaluation in October of 2016. The project encompasses all residential and commercial real estate in town. West Hartford’s next revaluation is set for October 1, 2021.

During the month of May, the Department of Assessment will be mailing out data-mailers to 20,800 residential property owners. The data-mailer will contain information on the property that currently appears in the assessor’s records.

Residents are asked to review the data-mailer for accuracy. If data changes are warranted, please note them on the data-mailer. Once reviewed, even if no changes are necessary, please sign and return it in the enclosed self-addressed postage paid envelope that was provided.

Having accurate data is an integral part to the revaluation project. The purpose of revaluation is to ensure uniformity in real property valuations by eliminating inequities that may have developed since the previous revaluation.



Due to the impact of COVID-19, Governor Lamont has issued several executive orders regarding deadlines; the following programs have changes in their filing timelines:

Elderly Homeowners Tax Relief

  • Any resident who is already on this program and did not re-apply, is NOT required to re-file this year. Your benefit will remain the same as your last filing year. The next time you will be required to re-apply will be February 1 to May 15, 2022.
  • New applicants MUST continue to apply by the May 15, 2020 deadline. Any applicant who needs an extension to apply must request an extension from OPM on or before August 15, 2020. Requests for an extension due to COVID-19 related reasons will be approved. Please click the link below for an extension form.

Please click here for an extension form to submit to OPM

Annual Income & Expense Report

The deadline to file has an extension date from June 1, 2020 to August 15, 2020.

Please click here for an Annual Income & Expense Form

Board of Assessment Appeals

The timeframe for hearings are changed. Revisions are being made to appointments previously scheduled. Notices will be mailed to petitioners as soon as new dates are established. All meetings will be conducted via teleconferencing (details on teleconferencing will be provided in your meeting notice).


                          2018 Grand List Mill Rate: 41.80                        

The Assessment Office is responsible for discovering, listing, and valuing all real estate, business personal property, and motor vehicles as of October 1st of each year in accordance with Connecticut State Statutes. All property is assessed at 70% of it's fair market value.

Various state and local tax relief programs are administered for elderly and/or totally disabled homeowners, veterans, as well as legally blind residents. In order to qualify for tax relief benefits or exemptions, one must meet specific requirements as outlined under, "Elderly Income Requirements"

Are you a business in town? If so, please complete and submit the form below:

New Business Personal Property Affidavit



Contact Information:
West Hartford Town Hall
50 South Main Street, Room 142
West Hartford, CT 06107
Phone: (860) 561-7414
Fax: (860) 561-7590
Email: WHAssessment@WestHartfordCT.gov

Office Hours:
Mon. & Wed.: 8:30 AM to 4:30 PM
Tuesday: 7:30 AM to 4:30 PM
Thursday: 8:30 AM to 7:00 PM
Closed Friday and holidays