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Tax Office - Revenue Collection

Welcome to the West Hartford Tax Office

Click here for COVID-19 Tax Relief Program Information and Application

Due to the Covid-19 pandemic, our office is closed for in-person transactions until further notice.

  Most questions can be answered by reading the information found on our website.  Most transactions can be completed online. If you need assistance please send an email to westhartfordtax@westhartfordct.gov.  This is the quickest way to receive a response.  If you prefer to call, you may leave a message for at (860) 561-7474 extension 4.

Please note *If you need a release in order to register a car, please pay online
Releases will be uploaded to DMV within 1 to 2 business days.



No login or registration required    Login to your customer account

Tax bills are mailed twice each year:

  • first installment bills are mailed mid-to-late June and are due no later than the first business day in August (Monday, August 3, 2020)
  • second installment bills are mailed mid-to-late December and are due no later than the first business day in February (Monday, February 1, 2021)

Please see Frequently Asked Questions for additional information about due dates and penalties.

The 2020-2021 mill rate is 41.80 (pertains to bills due July 1, 2020 and January 1, 2021). 

The 2019-2020 mill rate was 41.80 (pertained to bills due July 1, 2019 and January 1, 2020).             

Electronic Payments for Taxes

It's now fast and easy to pay and/or view your bills online.

The Town of West Hartford is excited to offer residents an easy and secure way to view, print and pay their tax bills online.  We support electronic billing because it is more convenient for residents and better for the environment.

Online Bill Payment, in partnership with Invoice Cloud, offers the following benefits: 

  • Access, view and pay your bills online, at your convenience
  • Paying your bill online is faster and easier than writing a check and mailing it
  • You can pay with electronic check or credit/debit card
  • You have the option to pay immediately or schedule a payment (requires registration with Invoice Cloud first)
  • You may choose to eliminate paper invoices to reduce clutter and help the environment (requires registration with Invoice Cloud first)

A $0.90 fee will be charged when paying by electronic check/ACH.  Use of a credit/debit card card will incur a convenience fee of 2.95% with a minimum charge of $1.00.  The Town of West Hartford receives only your bill payment amount.  Convenience fees cover various administrative costs associated with accepting payments and are non-refundable.

The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing.  Convenience fees will appear as a separate charge from the bill amount on your bank or credit/debit card statement.

If you need help using online bill pay or you have a question about your account, please call (860)561-7474, option 4.

If there is an error in the credit/debit card charge, please contact Invoice Cloud at (877)256-8330 x2700.

Address & Phone:
West Hartford Town Hall
50 South Main Street, Room 109
West Hartford, CT  06107
(860) 561-7474  x4
Fax: (860) 561-7592

Email: westhartfordtax@westhartfordct.gov

Office Hours: during Covid-19 pandemic and until further notice

 Monday -Friday 8:30 AM-4:30 PM

Available by phone and email only

No in-person transactions